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General Manager

Everytable

Everytable

Operations
New York, NY, USA
Posted on Tuesday, June 6, 2023
Our Story + What Makes Us Special
Everytable was founded on the belief that healthy food is a human right and shouldn’t be a luxury product. Everytable is a purpose-driven public benefit company; working with us is a unique opportunity to be a part of making history by redefining and transforming the food system. We’re passionate about making a positive impact in the communities we serve through affordable food access, as well as economic empowerment and environmental wellbeing.

We are an inclusive and diverse team of mission-driven individuals fighting for food justice - where every community, every person and every table has access to fresh, nutritious, affordable, and culturally appropriate food. We’re looking for team members who aren’t afraid to shake things up and speak up for what they believe in. At Everytable, our team members are unique, outspoken, and have a sincere desire to make a world a more equitable place. If you are fiercely dedicated to social justice and inclusion and have a conscious leadership mindset, Everytable might be the place for you.

Why You'll Love this Role
Based in New York, New York, and reporting to the CEO the General Manager (GM) will be responsible for the business performance of Everytable in the New York City market. The GM is responsible for all aspects of Everytable NYC, inclusive of successful store operations and profitability, new store openings, day-to-day staffing management, profitable coordination with our food production facility in the Bronx, ownership over a regional P&L, and building the Everytable brand and loyalty in New York City. They will also be responsible for growing and driving profitability in the foodservice, ecommerce, SmartFridge, and amenity businesses, in partnership with company leadership. A successful General Manager will manage and be evaluated on profitability and growth of the market.

Your Impact on the Mission:
  • Growing the New York metro region and driving to profitability. 
  • Managing the region’s P&L, including forecasting targets, growing topline revenue, tracking performance, driving innovative initiatives to maximize profitability, and proactively managing margin and costs.
  • Interfacing with Operations, Finance, Logistics, and other teams to ensure smooth day-to-day operations and the timely resolution of production issues.
  • Building and developing strong relationships with senior cross functional leaders in the company in order to communicate local needs and drive change. 
  • Collaborating with Brand & Marketing to execute consumer facing initiatives to grow sales
  • Building and managing a team of store managers focused on hospitality, operations, profitability, and guest experience 
  • Ensuring successful launch of new products and seasonal menus 
  • Developing the capability to oversee additional cities as “satellite” markets that leverage the leadership and scale infrastructure of a main market
  • Supporting Real Estate and Supply Chain team with strong local relationships with landlords, asset managers, commissary partners, vendors 
  • Ensuring successful completion of New Store Opening critical path
  • Assisting in the preparation of an annual operating budget and strategic plan for the commissary in support of the business’ goals and objectives
  • Participating in the planning and preparation of the annual capital expenditures budget and plans and implements capital projects within the budget
  • Managing Everytable’s truck and van fleet and full-time in-house drivers
  • Developing and maintaining a safe, enjoyable, efficient, and effective operation through the selection, training, coaching, termination and motivation of all commissary and store employees
  • Establishing and maintaining commissary policies and procedures in support of Everytable’ s company mission, vision and values.
  • Ensuring compliance with all federal, state and local statutes.
Our Guiding Values
  • Hungry To Change the World - We are driven to create a world-changing social enterprise, and to pursue our mission for a more just and healthy world. We are not satisfied with “business as usual,” and are willing to take chances to create a new paradigm of business. 
  • Purpose and Pride in Service - We care deeply about all our customers across all channels and take care to understand and anticipate their needs. We strive to exceed the expectations of our customers as well as those we serve internally, our coworkers, offering hospitality and delicious food everywhere we go.
  • Elevate Everyday - Each of us is responsible for coming to the table with solutions, which requires us to be honest and speak up about ways we can be better. In everything we do, we get better every day by taking small and large steps to continuously improve.  
  • Lead with Humility - Each of us leads in our own job and in our own way. We believe leadership requires listening, understanding, and putting yourself in others' shoes before taking action. 
  • Solve For All - We are a people centered organization focused on finding the solution that benefits our customers, our employees, and our company. Because we all win when we win together. 
  • Welcome Everyone to the Table - We are a stronger, more innovative company because of our diverse experiences, cultures, and backgrounds. All our voices are needed to be the best we can be.
What You'll Bring to the Table:
  • Seven to ten years of experience leading and operating commercial teams and growing businesses or business channels. 
  • Bachelor’s degree (B.A.) or equivalent from four-year college. 
  • Strong analytical thinking skills; intellectual rigor and curiosity; problem solving capacity.
  • Continuous improvement and optimization mindset. 
  • Autonomy and accountability. 
  • Data-Driven, disciplined, objective and detail-oriented
  • Strong critical thinking, skilled in driving process improvement across teams
  • Leadership acumen and sense of urgency; ability to create buy-in and drive results in a highly complex environment
  • Humility. The ability to get things done quietly and without fanfare. Quickly admits flaws and mistakes; is passionate about making others comfortable and successful at work
  • Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, regulatory agencies or the general public
  • Strong ability to train, develop and motivate people
  • Effective written and verbal communication; demonstrates collaboration and respect with internal and external stakeholders
  • Strong organizational skills, able to prioritize, set and meet multiple and simultaneous deadlines
Perks + Benefits All Team Members of Everytable Enjoy:
Health + Wellbeing
  • Free delicious Everytable meals during your shift
  • 20% off all meals + delivery subscription service
  • Employee Assistance Program
  • Company-Sponsored Best in Class Benefits ** (Medical, Dental, Vision, Life Insurance) *
  • 401(k) program *
  • Paid Parental Leave * 
  • Fitness/Wellness Program *
  • Voluntary Accident/Critical Illness/Hospital Indemnity Insurance* 
  • Dependent FSA * 
  • Transit + Parking Benefits * 
  • Pet Insurance * 
 Growth + Development
  • Culture of feedback and coaching (bi-annual performance appraisals)
  • Social Equity Franchise Program – a unique opportunity to own your own Everytable retail storefront after training in Everytable University!
Flexibility + Community Outreach
  • Pay it Forward Program
  • Flexible working environment (depending on role requirements)
  • Full-time and part-time positions available
  • Paid vacation/sick/holiday time