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Field Application Engineer

Ocean Aero

Ocean Aero

Gulfport, MS, USA · Gulfport, MS, USA · Mississippi, USA · United States
Posted on Friday, June 7, 2024

About Ocean Aero:

Ocean Aero is an award-winning US company that has created the world’s first and only environmentally powered Autonomous Underwater and Surface Vehicle (AUSV.) Ocean Aero’s autonomous marine robot, the Triton, operates exclusively on wind and solar energy and performs long endurance missions on the ocean surface with the ability to dive below the waves for underwater operations. The Triton uses a complex array of custom-built sensors, marinized electronics and software systems to operate, sense and communicate in the environment.

Role Description:

The Field Application Engineer (FAE) will be responsible for execution of test procedures in new and existing vehicles. FAE will perform pre-mission tasks (vehicle mission programming, vehicle checkout). FAE must be able to recognize deviations from vehicle specifications and have the ability to troubleshoot and solve identified issues. FAE will also perform post mission data download and analysis.

The FAE will also support testing and demonstrating the Triton. FAE will provide customer support and training for new and existing customers both in-house and in the field.

The FAE will be working alongside a team of creative engineers with a diverse set of backgrounds and skills. Ocean Aero has a collaborative culture with plenty of opportunities for growth and ownership. As an early member of the team, you will take ownership of the product and your actions will directly contribute to the success of the company. This role will report to the Head of Field Operations and Engineering.

Role Responsibilities:

  • Operate and maintain the Triton during testing, demonstrations, and customer engagements
  • Consult with internal product support and engineering personnel to determine solutions to unusual problems in product operation and maintenance
  • Implement product upgrades, including software conversions, and design modifications, including installation support for the modifications
  • Perform moderately complex maintenance service and repair where judgment is required in resolving problems and making routine recommendations
  • Documents test results with appropriate information in a complete manner and communicate to all required
  • Reads and interprets specific test procedures to properly perform and document test results
  • Performs all job responsibilities in support of Product Quality Standards
  • Communicates all design problems and "bugs" to the correct areas within the organization
  • Have routine computer skills
  • Strong analytical/problem solving abilities
  • Efficiency, exhibited through strong analytical, and troubleshooting skills

Role Requirements:

  • Excellent cross-department communication skills
  • Ability to think independently about creative solutions to design problems
  • Experience operating small boats, reading nautical charts and water navigation
  • Team player, with excellent verbal, written, and presentation skills
  • Travel: 50% customer-site travel, including long-duration (30-45 days at a time) international travel
  • US Government position. US Citizenship required
  • Ability to obtain and maintain a DoD Security Clearance
  • Possess a valid Transportation Worker Identity Credential (TWIC) or successfully pass the requirements to obtain one
  • Successfully pass drug test, background check, and motor vehicle screening

Role Preferences:

  • Bachelor of Engineering in Mechanical, Electrical, or related field
  • Experience with surface or underwater drones
  • Familiar with Configuration Management, Documentation Controls, and CRBs
  • Familiar with embedded and system level troubleshooting: PuTTY, WinSCP, Linux and CLI
  • Acquainted with schematics and their interpretation
  • Accustomed with Power Systems, Batteries, BMS, Cable Plants, Connectors, RF Cables, Communications Cables, GPS, Sensors, RF Communications, Antennas
  • Proficient with communications, protocols, and signaling
  • Comfortable with the use of multimeters, O-scopes, and related test equipment
  • Experience with debugging electrical systems
  • Ability to read data sheets and interpret them
  • Experience with sailing a plus