tado° is the European market leader in developing and selling smart products and services to control your climate at home. We are internationally recognized for our unmatched compatibility, our award-winning elegant design, and for being truly open with major smart home platforms. Over 200 employees contribute every day to the success of our company, share their ideas, and are part of a dynamic and highly professional value chain. We want to make a difference, challenge our business every day and find new colleagues who are just as passionate about our products as we are!

As the Community Specialist (m/f/d) for tado°, you’ll be the advocate of a brand that helps half a million Europeans reduce their energy usage and the voice of all our customers. If you’re an experienced communicator, who enjoys getting to know new people via digital interactions, then keep reading.

The ideal candidate will have experience with different strategies for keeping the community active by communication, empathy, problem solving, creativity, and flexibility.

Your daily tasks will involve:

• Own and develop the community management growth and engagement strategy
• Moderate the tado° community forum and promote peer to peer help between customers
• Work with key stakeholders to plan and create relevant and engaging content to activate the community and to gather customers’ feedback
• Reviewing and replying to comments left on public review sites by our customers
• Track the performance of community content, monitoring engagement levels, views and other key metrics using Google Analytics 4
• Social listening – monitor what’s being said about the company to mitigate the risks of any crisis event