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Business Process Owner for an Energy Supplier (m/w/d)

tado°

tado°

Vienna, Austria
Posted on Monday, February 12, 2024

Sustainable and affordable energy is more important than ever. aWATTar is the first electricity supplier in Austria and Germany with a “dynamic tariff” that is priced on an hourly basis.

With our innovative electricity tariffs we create not only new saving opportunities for our customers but also more space for solar and wind power in the grid. We have been awarded the “Greenstar(t)” prize of the Austrian Climate Fund. The trend towards electric mobility and electric heat solutions (heat pumps) additionally fuel our growth.

Since the start of 2022 we are a subsidiary of tado°, one of the leading smart energy companies in Europe.

Your daily business will involve:

    • Assess the impact of business requirements or regulatory changes on the existing domain model and processes. Analyse existing data to inform your decisions
    • Monitor changes in market communication (formats, processes) and manage the conversation and resolution of problems with external market partners (e.g. grid operators).
    • Work alongside the software developers in your team in breaking down requirements into individual tasks and in writing acceptance criteria for them.
    • Collaborate with the operations team to ensure smooth daily operations and high data quality and customer satisfaction for all customer touchpoints.
    • Collaborate with product management on specifying new features and optimizations in our invoicing and billing systems.